What does SiamCare insurance cover exactly?

SiamCare protects your goods against a wide range of risks: breakage, fire, theft, extreme weather, damage during loading/unloading, water exposure, poor storage by carriers, and even fumigation issues. In cases of total loss, explosion, or ship combustion, you are fully covered. You can also opt for "All Risks" coverage, the most comprehensive option available. The only condition? Your goods must be professionally packed to qualify for full coverage.

How much does cargo insurance cost, and how is it calculated?

Rates vary depending on the nature of the goods, their value, and the destination. The maximum insurable value is 110% of the CIF (Cost, Insurance, and Freight) value. Payment is usually based on a declared invoice value, and we offer options for single shipments or annual coverage plans. Whether you’re shipping commercial products, vehicles, or personal effects, our team will tailor your coverage to your budget.

What’s included in the SiamCare insurance contract?

Our contracts are straightforward but complete. They include: Shipment descriptions Origin and destination Insured value Coverage limits and conditions Valuation method and compensation terms You’ll also benefit from a compensation agreement, which defines how reimbursement is calculated based on the declared value of your shipment.

How do I subscribe to cargo insurance with Siam Shipping?

You can opt in for insurance directly when booking your shipment through us—no need to deal with brokers or third parties. If you already have commercial insurance, we recommend checking for possible overlaps to avoid duplicate coverage. For others, our team provides a streamlined process to subscribe through us—fast and fully integrated with your shipment.

What should I do in case of damage or loss?

If something happens, here’s what to do: Inspect goods upon arrival and record any damage. Keep all damaged packaging and materials. Gather documents: commercial invoice, insurance certificate, waybill, etc. Send a formal complaint to the carrier. Notify us immediately. Siam Shipping coordinates between you, the insurer, and the carrier to manage your claim and ensure proper compensation. We guide you through each step—from reporting the incident to final reimbursement.

What happens if I don’t get insurance?

You could face significant financial losses. Carriers have limited legal liability, which often doesn’t match the real value of your goods. And if you handle insurance yourself, any mistake in packaging or paperwork can void your coverage. With SiamCare, we minimize risk with professional handling, certified packaging, and insurance backed by trusted providers.

What are your responsibilities as the shipper, even with insurance?

Having insurance doesn’t mean you can skip best practices. You must: Ensure proper packaging and handling Declare the correct value Provide complete shipment details Act promptly in case of issues This is known as your “duty of good faith” and “obligation to act as uninsured.” These principles ensure fair coverage and avoid disputes with insurers.

Are there terms I should be aware of before subscribing to freight insurance?

Yes, here are a few key terms: Compensation agreement: Defines how much you'll be reimbursed. Acts of God: Unpredictable natural disasters (e.g., lightning). Acts of war/piracy: Covered in some policies but may require extensions. Gap insurance: Additional coverage when your commercial policy is insufficient. We’ll explain all terms clearly before finalizing your coverage.

10. Can I track my sea freight shipment in real time?

Absolutely. Once your container is loaded, we provide a Bill of Lading number that allows real-time tracking across ports. You'll know where your container is at any time during the journey—great for planning inventory and customs formalities.

Don’t Leave Anything to Chance, Protect Your Shipments

Whether you’re shipping by air, sea, rail, or road, Siam Shipping offers comprehensive cargo insurance to ensure your goods are covered against unforeseen events, giving you peace of mind from pickup to delivery.

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Overview

Tailored Insurance
for Every Shipment

At Siam Shipping, we offer AD Valorem insurance, which covers the full value of your shipment, unlike standard carrier liability under international conventions (CMR, Hague-Visby, Warsaw Convention, etc.).

Whether you're exporting electronics, household goods, machinery, or consumer products, our insurance protects you against:

● Breakage during handling at terminals or warehouses
● Theft during road transport or storage
● Weather-related damage in sea or air transit
● Loss in transit from port to final delivery

Your insurance value is calculated based on the declared commercial invoice, ensuring proper reimbursement in case of claim.

We've Got Your Back

Full Claim Assistance, Start to Finish

In the event of damage or loss, Siam Shipping acts as your claim coordinator. Our team:

● Gathers and submits all required documentation
● Communicates with the insurer and carrier on your behalf
● Keeps you informed throughout the reimbursement process

We ensure your claim is handled efficiently and transparently, with no hidden delays or third-party confusion.

Value-Based Protection

Why Choose AD
Valorem Insurance?

Most international carriers have limited liability, which often doesn't reflect the real value of your goods. With Siam Shipping:

● You’re reimbursed for the actual declared value
● Claims are managed directly by our local team
● You avoid disputes over legal coverage limits

Protect your investment, don’t let unpredictable events derail your shipment.

Our Main Solutions

Insurance as Part of Our Logistics Services

Our freight insurance is only available as an add-on to our transport services (air, sea, road, or rail). We do not sell insurance as a standalone service.

Ship with confidence.
Your goods are covered.

Not sure if it’s the right solution or have doubts in mind? No problem—just ask us. We’ll guide you honestly, no commitment required.