FAQ – Frequently Asked Questions

Frequently Asked Questions for shipping from Thailand

How to find the perfect freight forwarder ?

Finding your forwarding agent in Bangkok is difficult because there are many. With the increase in exports and the number of wholesalers, Bangkok is becoming one of the main purchasing platforms of Southeast Asia. Maybe you’ve already done some research on the internet. Before to choose a carrier, you must evaluate it.

Of course, International Courier are present in Thailand. DHL or Fedex. However, we advise small structures, able to offer you a tailored service with competitive offer. We also use such service through a partnership on all our Express shipping service.

If you want to hire a forwarding agent, here are some tips:

-Do your own research

It is obvious that to do this research, internet is the best option. Check the quality of the site and the information proposed. Do not let yourself be seduced by beautiful words, check the opinions of past customers. If the communication goes wrong or the transporter does not identify your needs, ask for another.

-Ask questions

Only an experienced forwarding agent can lift doubts about your queries. Make a list of your questions. A serious carrier will respond immediately and without hesitation. You have to ask questions about transport time, risks, taxes, and even other extra-transport matters. A forwarding agent must be a multi-tasking partner.

-Do you want the forwarding agent to take care of everything?

Many customers prefer FOB, DAT or DAP sales. If you do not understand the Incoterm, read this article:

– Ouversized item

Don’t forget to mention if you want to ship oversized item such big furnitures, vehicles or boat.. We can handle such volume but we have to confirm every details with you to provide proper information and prices. Some shipper don’t handle big item so it’s better to know as soon as you can.

– Manpower

It could be interesting to save money, implicate yourself in the move and get a super competitive offer ! If you pack, load or unload yourself, the price will be reduced and at the end, you can really reduce the bill.

– What is the insurance policy for disputes?

If you have any questions about insurance, you can contact us directly or check our dedicated article : Insurance


 Transport by Sea or by Air ?

Several differences of costs, deadlines, reliability

Everybody tries to get short deadlines because the retailers of bricks and mortars, the on-line sellers, the wholesalers and the manufacturers through the supply chain try to maintain their thin stocks. Acquisition costs must be minimized, in a way that the sea freight remains the best solution. If you are new on-line, you will certainly have to try to obtain small margins to create your company. But on one side, you cannot have a delivery which will arrive too early or too late, the late deliveries make lose future sales, thus the air freight could suit you.

Q: If I send by sea road, will my delivery be made in time according to the terms of my customers or my own customers?
R: There are certainly “standard” delivery deadlines or “ways”, but these can vary. The time affects transit times, of course. Docshipper can help you with your personalized service and your unwavering attention to our customers. Another way of insuring the expeditions in time is the delivery by air traffic.

Q: If I send by air, its more expensive ?
R: Maybe, maybe not! It depends on several factors (see the second paragraph)

The freight cost depends of the oil prices. We are in touch with international airlines company to get last prices in real time. We helped many customers with the expedition and the reception, and we can help you to avoid the expensive errors and even to help you to avoid going bankrupt! Here are some points to consider on the air freight.


Advantages and Inconveniences

When the time is the highest priority, you wish that our network of partners and agents worldwide manages your shipments.
The expedition by air traffic decreases the time of shipping and pulls better one coverage of the state of the goods on arrival, allows a better inventory control for the manufacturing and the storage just-in-time, and for certain products, lowers the costs of expedition.How is this possible?

Calculation of the costs of shipping

Historically, the costs of expedition were calculated according to the gross weight or to the real weight in kilograms or in pounds sterling. But it is not so easy these days.There are two types of weighty calculations:
1) Gross weight or real weight
2) Dimensional Weight.
As you can imagine, by loading only by real weight, packagings with low density are not profitable for airline companies because of the quantity of space which they occupy in a plane. For example, if a carrier charged the same thing for the expedition of a pound of feathers as for a pound of products or electronics, it would be inequitable.
Feathers take much more place. Sizing If a sending is lower than the minimal density of the standard of the industry, the real weight is not relevant and the carrier takes care according to the dimensional weight. The dimensional weight is calculated in length x width x height / dimensional factor. The dimensional weight is also known under the name of weight DIM, volume weight and weight in cubes. Besides, if the weight is certainly a factor in the price of shipping companies, their responsibility is usually based on the size of the sending. Thus, if you transport less that a cargo of container, your price is often determined by a cubic meter. With the more important and heavier expeditions, it is often much less expensive to send by maritime freight.However, as the expedition decreases, the margin between the prices decreases and sometimes the shipping by air freight will eventually less expensive even. The answer is false. Sometimes, the shipping by air traffic is lower.
Yes, it seems complicated, but because we are in the company for more than 15 years, we can help you to make the best choice for the expedition of your products to arrive at any time of the year at the best price.

You can use this tool made buy DHL to calculate automatically the volumetric weight according to the dimensions. Click here to try it : DHL Tool calculator

Good reasons for calling the experts

The senders, in particular the new or almost new senders, would be wise to call us and to experiment our practical and personalized service. Even the experimented senders would be informed well to call our advice’s. The rules of delivery change all the time. And we handle every international rules as well as the national rules of delivery!To see the other manners of which we can help you, click here to read the many more reliable and innovative solutions which we supply to forward your products towards or from almost any destination all over the world. We offer a unique personalized service which you will not find with other companies.

Why Docshipper ?

In order to optimize our services, Siam Shipping and Siam Relocation are now part of the Docshipper group. Our customers can now benefit from total supply chain coverage.


SIAM Shipping | Procurement - Quality control - Logistics


Alibaba, Dhgate, made-in-china... Many know of websites to get supplies in Asia, but how many have come across a scam ?! It is very risky to pay an Asian supplier halfway around the world based only on promises! DocShipper offers you complete procurement services integrating logistics needs: purchasing, quality control, customization, licensing, transport...

Communication is important, which is why we strive to discuss in the most suitable way for you!

🗺 Door to Door services from/to Thailand 🇹🇭

From departure to arrival: Leave us your shipment with the peace of mind

You probably realize that a door-to-door shipment is the option to choose if you don’t want to get involved in the shipping process. You are right!

Our partners based worldwide enable us to offer door-to-door services. In other words, it is an “all inclusive” service. Our services begin at your location (your home, your premises or your providers’ warehouse or factory) and your goods are routed to the arrival (your home, your premises or your client).

SIAM Shipping with Docshipper provides:

  • Pick upPacking and transfer of your goods from your starting point
  • Preparation of transport documents (packing list, commercial invoice, bill of lading, certificate of origin …)
  • Handlingloading and unloading at the port or airport and customs clearance
  • The freight to all ports / airports worldwide
  • The delivery to your final address

Advantages of our door to door service: One Stop solution

  • Only one freight forwarder, from the beginning to the end.
  • Do not waste time waiting for several customized quotes
  • Get a quotation in a short amount of time, and book your shipment in a clear, transparent and quick way for LCL, FCL 20ft, 40ft and 40ft HC containers, but also Air freight, trucking and other transportation methods according to your needs.
  • Our rates include delivery or pick up in the main urban areas near the ports where we are present.

What our door to door quotes do not include?

We invite you to carefully read quotation, before to sign.

  • Our quote does not include duties and taxes, as you will pay it at destination customs
  • Our quote does not include fees due to customs inspection, it happens sometimes
  • Our quote does not include insurance, unless you want to subscribe it, to do so, we need the packing list and proforma invoice.

Your shipment is fully covered from origin to destination

If you’re concerned about what might be a relatively difficult delivery process at first glance, you’ll be pleased to know that door-to-door shipping services ensure the safety of your product or shipment.

You will never have to worry about losing track of your shipment or its location, and you will receive regular updates on their position. Of all the different shipping options you will get when you are working with a logistics company, door-to-door shipping is the simplest you can choose.

With door-to-door logistics, your work is done when the shipment leaves your place or your facility, and everything is taken care of by the company you have chosen as a logistics service.

door to door services thailand


Don’t be confuse between CIF, DAT and DAP Incoterms

Many importers/exporters in South-East Asia choose to require shippers’ services for part of the transportation, or even for the full process.

We can identify two main solutions when it comes to importations:

  1. DAP (or DAT) : The exporter/seller is in charge of the freight transportation from door-to-door. The importer is only responsible for customs clearance, duties, and taxes before the shipment is released for delivery. The difference between DAT and DAP is the place of delivery, DAT means Delivery At Terminal which could be a port or airport.
  2. CFR (or CIF) : The exporter/seller is in charge of the freight transportation from door-to-port/airport. The importer is responsible for customs clearance, duties, taxes before the shipment is released for delivery, and transportation from port of arrival to door. The difference between CIF and CFR is the Insurance which is included in the CIF Incoterm.

We will analyze and compare in this article only 2 of them: CFR and DAP. Let’s see in detail what are the pros and cons of each solution mentioned before.

DAP: Delivery at place

The first solution in which the shipper provides a door-to-door service may be perceived as the best one for the importer, as he would just have to handle customs clearance, duties and taxes.

Nevertheless, after the goods are cleared by the customs, the shipper takes the control of the shipment back to set up the delivery. At this moment of the supply chain, we often witness important delays, because the importer has no more control on the delivery, or on which company is going to handle it.

About ocean shipments, often the shipper will book the door-to-door service with the same shipping line that set up the freight. When the customs clearance is done, the ocean line will basically assign a trucking company to proceed to the delivery.

This solution implies involving too many parties, which can lead to mistakes, misunderstandings, unmet deadlines, etc. Communication is a lot more complicated and it can often lead to delays. This can be a cost-effective option though, as the rates are often cheaper when booked entirely from door to door. However, by choosing this option, you are giving up a lot of control over the delivery process.

CFR: Cost and freight

The other solution to consider is to book your freight transportation from door-to-port or airport.

After the freight is released from customs clearance, the importer looks out for the best transportation company and routing for delivery to door alongside customs brokers.

They can use their working networks to find the best solution for the importer, providing both efficient routes and cost-efficiency. The main mission of the customs broker is to fully understand both the operating procedures and the needs and wants of the importer.

At SIAM Shipping and more generally Docshipper, we collaborate with our customers to identify their needs and expectations, on a case by case basis.  Every shipment we are in charge of is routed according to these needs to avoid unexpected costs and delays.

The door-to-port solution implies greater control, less parties involved, better communication, anticipated delays, and direct link between importer and custom broker. The importer can have a better control of the shipment, allowing to better plan the process and reduce risks.


The door-to-door service in your business model

Why door to door shipping can help you growing your business?

Products sold by door-to-door are generally of the same type as those that can be bought in the shop with reduced prices (balances, promotions).

The products with the largest market share are cleaning supplies and equipment, household appliances, press subscriptions and home improvement products.

As of 2018, the marketing model of many companies (using a standard marketing model) has changed, notably through the development of IT. Dozens of door-to-door products are now increasingly available: tickets for events, sports ticket subscriptions, subscriptions to a home television service or fiber Internet services.

From the seller of goods, shoulder bag, to sell to the public decreased with advances in technology and Internet sales, there has been a tremendous progress in door-to-door sales in recent years, In the energy and solar industries.

To save money

Door-to-door logistics will save you valuable time. Going up and installing your business is the only thing you will have to do!

Standard shipping services generally include only the tariff for moving goods from point A to point B. However, they do not include customs, import or other expenses that may be incurred during the journey.

Multimodal shipments are simplified

Door-to-door delivery also supports a complicated process: one step by step.

Door-to-door logistics services simplify this process by delivering the empty shipment container, cargoing, collecting transport documentation, providing intermodal services for rail and truck shipment, and by receiving the shipment and routing of the delivery to its destination.

Ask for a door to door service and let us manage everything: from the departure to the arrival, by air or sea freight.

SIAM Shipping thanks to Docshipper is an organization with a door to door service from Thailand with the headquarter in Bangkok.

Thanks to a worldwide network, we offer an all-included service to fulfill your exact needs and let you with the peace of mind from departure to arrival.

Our solution is a complete door to door carrying as the name proposes the whole logistic process from your door in the departure to the destination needed, regardless of where you need to ship it, either the city or mountain and even on the islands.

From the beginning to the end, we keep a 100% control on all your shipment by keeping a daily tracking with your cargo.

  • The departure with a physical presence from your home/factory to the port or Airport. We will be in charge to declare your shipment and load it on the boat or Airplane. If needed, we will pick up goods in your place and pack it.
  • The arrival with a physical presence from the port or Airport to your home/factory. We will clear your shipment by coordinating with local customs.  Then, we will deliver product in the place needed and unload the container (if any).
  • Our door to door services may incorporate all parts of the air or ocean cargo, we will remain at your disposal to satisfy your needs in terms of timing and location. Docshipper is here and deals with your transfer with most extreme dependability for the joy of our clients.

Why SIAM Shipping / Docshipper group

Our main advantages are based on our proximity with customers but also the quality of our logistics services and our competitive offer. Our group is at your full disposal, we talk three languages fluently in order to avoid any kind of communication problems, and we are glad to get you in our office with any inquiries, exhortation and profoundly customized reviews. We will be happy to meet you and clarify every one of the procedures.


SIAM Shipping | Procurement - Quality control - Logistics


Alibaba, Dhgate, made-in-china... Many know of websites to get supplies in Asia, but how many have come across a scam ?! It is very risky to pay an Asian supplier halfway around the world based only on promises! DocShipper offers you complete procurement services integrating logistics needs: purchasing, quality control, customization, licensing, transport...

Communication is important, which is why we strive to discuss in the most suitable way for you!

🛡Freight insurance | Rates & Infos

Siam Care (Docshipper) is a special insurance program, our aim is to ensure all our shipment. Coverage 100% for any damage or loss.  Rates of insurance (%) depend of the nature and price of product. Please note that insurance is working for all type of freight and all transportation method.

Why would I need an insurance for shipment from/to Thailand?

The terms of sale agreed in a commercial transaction defined who is responsible for the shipment of goods. In other words, they specify who – the buyer or the seller – pays for:

  • The acquisition of documents
  • Licenses and Permits
  • Freight forwarding agent
  • Customs duty and taxes

The international commercial terms (here is an article that explains the incoterms) also show how the risk of loss or damage will be managed. They specify the delivery points of the cargo and how the risk is transferred from one party to another.

Whether you’re buying or selling goods to or from international markets, there is always a risk of delay, damage, loss or theft during transit.

Siam Care services

To monitor and reduce the risk of loss or damage, our customers will have the chance to rely on a specialized entity. Thus, Siam Shipping provides a risk prevention service (known as Marine Loss Control Engineering).

SIAM Shipping has a strong international network that will provide you the best protection possible. We do everything we can to preserve the strengths of our customers and their commercial reputation. All this thanks to a pragmatic commercial approach and a great technical expertise.

Cargo Insurance

The loss of freight during its transit is covered by cargo insurance, even if the goods are transported by sea, air or land. It covers accidental damage and other risks, specified in each contract. As soon as one enters the international trade it is essential he ensures his cargo, especially if it carries significant quantities of goods by boat.

There are distinct types of coverage in freight. The specific benefits vary according to needs and are often customized. There are general principles that apply to the industry as a whole.


Different Cargo Insurances

Several types of insurance exist. They cover possible damages during transport, but it should be borne in mind that some problems may arise while the ship is in port or in transit to the warehouse or even within it.

The guarantee clauses can cover all these different problems. Or it can be done individually to provide cumulative coverage for all the locations of your assets.

The main advantage of cargo insurance is the protection of the value of your property. In case of non-subscription to this insurance you will have to pay the entirety of the financial cost in case of damage or loss of your goods.

What risks does Cargo Insurance cover?

All Risks Cargo Insurance would cover the non-delivery of a package, this includes theft. Even in case of total loss of the merchandise, the entire consignment would be covered, in case of accident, explosion or combustion of the ship.

Other covered cargo risks are:

  • Damage caused by dangerous weather
  • Sea water or freshwater
  • Inadequate storage of shipping company
  • Damage to mud and grease
  • Fumigation services


How much does a Cargo Insurance cost?

It all depends on the cargo, its origin, its destination and the carrier. Cargo insurers have similar parameters to civilian insurance companies.

Insurance contract

The insurance contract can link the two parties during a specified period. Alternatively, it may cover items up to an agreed value.

You pay an annual package based on an initial deposit and make a final adjustment based on the declared value of your exportation/importation.

Where can I subscribe to an insurance?

Your commercial insurance already in place can fully insure you for any damage to property shipped or can cover up to a certain amount. It is up to the sender to know the limits of what he wants to ensure.

Some companies choose “gap” insurance. This is the difference between a commercial insurance policy and the maximum allowed. If you already have shipping insurance on your trade policy, there is no reason to pay it twice.

Otherwise, there are many channels to get an insurance:

  • A specialist insurance broker
  • A general insurance company
  • Freight forwarder company
  • Your bank
  • Your Local Chamber of Commerce

How to claim insurance in case of damage?

In case of damage or loss in transit, the recipient (or buyer) should follow these guidelines:

  • Take a thorough inspection of all goods and record the items damaged or missing
  • Take all necessary measures to minimize or prevent further damage
  • Take note of any expenses incurred before the dispute
  • Keep as proof the shipping container, packaging materials, damaged goods and shipping documents
  • Contact the insurer (or dealer, if applicable) so that an injury inquiry can be organized

Then, the recipient must send a letter of complaint against the transporter – which should include:

  • The company name and (if applicable) tracking number or flight number
  • Sea waybill, bill of lading or the number of the air waybill (if applicable)
  • Date of arrival
  • Description of the cargo
  • Container numbers
  • The amount claimed

At the same time, the recipient must send details of the request to the insurer (by the seller, if you use Incoterms – CIF or CIP -). It should include:

  • Commercial Invoice
  • Details of the insurance policy and certificate number
  • Bill of lading or number of the air waybill (if applicable)
  • Terms and conditions of carriage
  • Correspondence with the freight forwarder for loss or damage
  • Investigation report


Transport insurance for international trade

Whether you’re buying or selling goods to or from international markets, there is always a risk of delay, damage, loss or theft during transit.

How to plan before the problem happens?

We will see the various clauses in insurance contracts, details about the strategy to take and how to contact the insurance in case of litigation.

The importance of insurance

Cargo insurance

Cargo insurance covers goods in transit by road, rail, sea or air. In its simplest form, it provides coverage against accidental damage and other risks. The “global risk” covers a range of accidents specified in contract (eg. Damage during loading or negligence).

The cost of insurance and under what circumstances you receive compensation will depend on:

  • The value of goods in transit
  • If the trip is domestic or international

I do not want to an insurance, what could be the consequence?

Many events can occur during shipment that could damage your goods without having purchased insurance.

Terms and insurance functions

When you subscribe to an insurance broker or insurance directly, it is important to keep in mind some basic notions about the scope of service and support.

Compensation agreement

This is the amount of the compensation agreed by you and your insurer if your goods are lost or damaged.

Duty of good faith

It means that you must provide all relevant information about your shipment. The insurer need this information to evaluate the price of insurance and coverage.

They must inform you of any exclusion clause in their policy – the circumstances in which you will not receive compensation – so always read carefully terms and conditions of the contract.

Obligation to act as uninsured

Insurance agreement does not mean you can neglect on your side the “basic” care regarding packing or loading. You must act to minimize the risk of problems.

What can you do:

  • Ensure that products are safely packaged
  • Certify the proper functioning of tools, machinery or transportation
  • Demonstrate a rational mind with drivers and other actors in the chain
  • Ensure that the buyer of the goods provides information on any loss or damage property in an abbreviated time

Specific vocabulary

There are some notions you need to be familiar with before subscribing to an insurance. These few definitions should help you.

Compensation agreement: This is the amount of the compensation agreed by you and your insurer if your goods are lost or damaged.

Duty of good faith: It means that you must provide all relevant information about your shipment. The insurer needs this information to evaluate the price of insurance and coverage.

Acts of God: “Acts of god” are unpredictable acts of nature such as lightning. They are risks that exist independently of human error or machines.

Acts of war: It refers to piracy, which is very common in some waters. If you send goods in a region where piracy is common (for example, some of the waters of Indonesia and the East coast Africa), it would be prudent to consider additional coverage.

Piracy:  it is very common in some waters, is also considered as an act of war. If you send goods in a region where piracy is common (for example, some of the waters of Indonesia and the East coast Africa), it would be prudent to consider additional coverage.


We strongly recommend to our customer to ensure all shipment, as we never know. SIAM shipping minimize the risk using process like packing or special loading methods, but we do prefer to get insurance to ship with peace of mind.


SIAM Shipping | Procurement - Quality control - Logistics


Alibaba, Dhgate, made-in-china... Many know of websites to get supplies in Asia, but how many have come across a scam ?! It is very risky to pay an Asian supplier halfway around the world based only on promises! DocShipper offers you complete procurement services integrating logistics needs: purchasing, quality control, customization, licensing, transport...

Communication is important, which is why we strive to discuss in the most suitable way for you!

🛳 Sea freight Thailand 🇹🇭 | Rates – Transit times – Duties & Taxes

Ship from/to Thailand by Ocean freight at the best cost

Docshipper offers sea freight services that include transportation of both Full Container Loads (FCL) and Less than Container Loads (LCL) from the overseas factory/port of loading to the port of unloading/customer’s door.

Why choose Docshipper for your Sea freight?

Since 2008, we have built a very strong reputation in the field of Sea cargo in Thailand. We maintain relationships of trust with every client we work with, always willing to provide the best service on the market.

You can rest assured we will take care of all the procedures that need to be carried out for customs clearance. We guarantee the best services, from the smallest shipment, up to the 40ft or 40 HC.

Every shipment is different. Therefore, we are committed to adapt our offer to every customer.

We can book a shipping vessel for you from/to Bangkok from/to more than 300 ports all over the world, with regular departures. We will manage every step of the logistics chain in the smoothest feasible way. Docshipper is now perceived as a top player in the sea freight industry in Thailand for its rigor and service.

Docshipper – Consolidation services

Permanent low price

Docshipper can rely on numerous lanes to ensure low prices with the carriers. This is how we can remain well below market price, and to avoid market fluctuations.

Carefully screened cargo

We pay careful attention to the items you are shipping: no liquids, prohibited items, no perishables.

This rigor that Docshipper has always demonstrated means that the risk of examination is reduced significantly as compared to a regular LCL provider. 

Labeling and palletization services

We can take care of all the typical specific requirements: labeling, palletization, delivery appointments, etc. Our warehouses are equipped, and our staff is trained to meet quality standards.

Talk to our team and get the cost-effective option

In case of any questions, please feel free to contact our dedicated team. We’ll be delighted to help you choose between LCL and FCL, adapting our offer to your specific needs.

Bangkok port – Biggest port in Thailand

Laem Chabang port

How to book space on a Boat?

It is essential to book space in advance, as space on a shipping vessel is limited. Vessels follow predefined routes, serving various ports all over the world.

Our job is to book space on a vessel for our customers. For the most popular destinations such as USA, ASEAN or India, vessels might be full even one month before the departure.

Asia is a major exporter, that is why reactivity is essential. This is one of our main qualities.

What can I do if the vessel is already full?

We’ll be looking for available space on another vessel, with shipping times or rates maybe a bit higher.

How can I be sure about the shipping time?

We always indicate an estimated shipping time on our quotations.

For instance, the shipping time for a shipment from Bangkok to New York is around 35 days. Beware, this is just a hypothetical shipping time, and many factors can have an impact on the delay, like an over-crowded port, bad climate, workers on strike, etc.

Is it possible to buy freight rates directly to a shipping company?

No, because this kind of companies sell their freight rates to big forwarders, that resell them to other smaller players, and so on.

Except in the case of a huge volume, it is useless for SMEs or individuals to contact directly a shipping company for a quotation.


Docshipper benefits from a very solid network all over the world, which allow us to offer excellent prices, as well as always insuring the best service when shipping your belonging. Once again, we can offer services for all types of containers, to adapt ourselves to the huge differences of volume between every customer. Require a quotation, and we’ll be happy to figure out which offer is the best for you.

The government of Thailand is truly committed in making the country one of the main logistics hubs in South-East Asia.


Container shipping means the goods you are shipping in a freight container will be loaded on a freighter. This solution is adapted to people willing to ship a large amount of goods, or wanting to ship large and heavy items, such as cars, motorcycles, heavy materials, etc. When selecting container shipping, you can choose between two solutions:

  • LCL = Less than Container Load
  • FCL = Full Container Load


*Basically, LCL means you are booking some space in the container, per m3.

This option is cheaper, as you don’t have to pay for the whole space of the container. This is well-suited for items that are at the same time too big for standard international shipping, and too small to load a full container.

In this way, you may end up waiting several weeks before it is ready to ship. If you add this waiting period to the shipping time, it can be quite long.

This offer is well-suited for customers willing to buy some space in a container. You can also choose a door-to-door service through LCL shipments. Docshipper remains at your disposal throughout the shipment to guide you and keep you up to date.


FCL is well-suited for high volume, as the container will be fully loaded, with at least 30m3. Obviously, the price is much higher than LCL, but you will gain greater control over the location and the date at which the container is loaded and shipped.

You won’t pay the exact same price from one shipper to another. The value of the items you ship will be used to calculate taxes rates. Some items are not subject to taxes, as it is the case for personal effects.

As most of shipping companies are used to share shipping vessels, shipping times are expected to be around four to eight weeks. Finding someone who can bring your container shipment to Thailand in less than 4 weeks will be a real struggle, or even impossible.

Docshipper guarantees weekly schedule departures to major ports worldwide. We offer two types of full containers:

  • 20 feet container containing 33 cubic meters
  • 40 feet container with a capacity of 66 cubic meters
  • 40 feet container HQ with a capacity of 76 cubic meters.



This is a recurrent interrogation: Should I choose FCL (full container load) or LCL (less than container load)? Here are some factors to keep in mind:

LCL lets you keep inventory low

If you are running out of money or space to accommodate a full container at your warehouse, then you should consider using LCL.

LCL vs. FCL: is it necessarily cheaper to use LCL?

*The answer is no. It depends on the volume and the destination of the shipment. LCL is supposed to cheaper, because you only pay for the space you require.

Theoretically yes, but for instance if the total volume exceeds 15m3, then you should consider FCL.

Freight rates will be less expensive using LCL, but fixed charges are such that the total price would end up being higher than a FCL.

LCL makes delivery appointments easier

For many final destinations, an appointment must be set up for the delivery.

Things can get complicated when it comes to FCL deliveries, as your container has to be picked up, delivered and returned to the port within around 8 days. Getting an appointment within this timeframe may not be possible.

With an LCL shipment, you will have more time to set up an appointment before you are running out of time and start paying for the fees mentioned before.

FCL gets delivered more quickly than LCL

The unloading process and delivery start as soon as an FCL shipment is arrived at port.

LCL makes it easier to split shipments

If you are willing to deliver to numerous locations, LCL is enabling you to split your shipment, rather than shipping several full containers.

sea-freight-in thailand port


Refrigerated containers are mainly used to ship foodstuffs and pharmaceuticals. We can offer both 20ft or 40ft units for this kind of service, as well as High Cube options.

Once turned on, and plugged into a generator, they ensure a constant temperature from the start to the end of the shipment. They offer the opportunity to ship your goods at temperatures from +25 to -25 degrees centigrade.

Some shipping lines are now able to offer a service of monitoring, through a remote-controlled recorder, that provide crucial information on temperature during the whole shipping time. It is also possible to modify setting if needed.

Another solution is the non-operational refrigerated containers. They are fully insulated, which prevent temperatures fluctuation in case of intense heat or cold.


  • The temperature is maintained at a constant level during the journey


  • The insulation is demanding in terms of space
  • It is an expensive option
  • We can’t assure availability for this kind of specialized equipment.


We are not only carrying dry cargoes like mentioned before. In fact, we are used to book a bulker occasionally for liquefied cargoes. It can include oil, petrol, or other chemical liquids. Bulk carriers have been used since the late 19th Century, but their accurate definition is in the SOLAS Convention – since 1999. Since then, different interpretations of the term arose.

Such a vessel has a total capacity of around 4,000,000 DWT. We can find 6 sub-categories for these vessels, based on their carrying capacitance and the marine routes that they can use. Here is how we can classify the different bulk cargo vessels:

  • Very Large Carriers
  • Capesize & handymax
  • Panamax
  • Handysize
  • Small sized

These vessels have been built under specific rules of the Common Structural Rules, or CSR, to ensure the best quality. Each vessel built under these conditions will be assigned a CSR certification, raising more trust in the global sector.

In the same way, the vessels have to comply with the ESP (Enhanced Survey Program) which is required by the SOLAS Convention rules. It implies a deep monitoring and checking of the hulls.

The bulk cargo carriers accounts for 40% of the international shipping sector. South Asian countries like China, Japan and South Korea remain the biggest players out of these 40%, as far as ownership and operations are concerned. Apart from these countries, Greece plays also a crucial role in the sector.

What is a dangerous product?

Some goods that are classified as “dangerous” might surprise you, such as aerosols, perfumes, or anything that contains lithium batteries, such as phones or laptops.

There are nine categories of hazardous products


Can I check the hazardousness of a product through labelling?


1 = Product Identifier
2 = Signal Words
3 = Hazard Statement
4 = Precautionary Statement
5 = Supplier Information
6 = GHS Pictograms (Diamond-Shaped Symbols)


Once the container is filled, it is stored in our adapted hangars. Those hangars are being watched 24/7 by our specialized staff. We also offer refrigerated containers services, with a strict monitoring of the temperature all over the day.

No matter what kind of products you are shipping, Docshipper treats every single container in the same way, which means with the greatest attention and care.

Container maintenance

Container maintenance is also part of the wide range of competences our staff has. In our warehouses, we examine, wash, maintain, update containers on site, and fix them if necessary, in harmony with very specific safety rules.

Maximum efficiency

We ensure constant renewal and maintenance of our containers – 20ft, 40ft, 40’ HC- as well as handling at the same time all the other processes: loading, unloading, filling, storage.


Our warehouses are divided into various areas. Every single area has its own specific function: LCL, FCL, etc.

A whole space is also dedicated to storage, so that you can leave your belongings to us, in case you need more time to get them delivered to your final destination for example.

FAQ - Sea freight services

Why sea freight services?

Sea freight is the most popular method of shipment and there is a simple reason: it is the cheaper. Watch out, it is the cheapest method from a certain weight, usually around 300 Kgs.

What is the difference between FCL and LCL?

When you ship by sea freight there is 2 ways: you can book your own container (20 ft, 40 ft, 40 ft HQ), this the the FCL method (Full Container Load). Otherwise, you can share the container with others traders, we call it LCL (Less Than Container Load).

What does FOB means?

When you buy product under the FOB incoterms, it means that your supplier will handle all export process from packing service to the boat. It include also the trucking from the factory to the port and all process (manutention, declaration, consolidation...) in the port.

What does EXW means?

As FOB, EXW is an incoterm that define your responsibility in the logistics process. When you buy products under EXW, you will have the responsibility (as buyer) to handle all operations from the factory to your place.

How a freight forwarder can provide sea freight services?

The role of a freight forwarder is to link every operators in order to provide an all-inclusive package. The freight forwarder company (as DocShipper) will build a solution including all process from the port of origin to the port of destination, including the freight.


SIAM Shipping | Procurement - Quality control - Logistics


Alibaba, Dhgate, made-in-china... Many know of websites to get supplies in Asia, but how many have come across a scam ?! It is very risky to pay an Asian supplier halfway around the world based only on promises! DocShipper offers you complete procurement services integrating logistics needs: purchasing, quality control, customization, licensing, transport...

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