Some considerations to take beforehand
Are you handling international business in Thailand ? Do you ship products and goods from and to Thailand ?
If you are using express shipping to transport your product to Thailand, you may have noticed lately that your parcels are taking too long to arrive at their destination! You may even have received an online retailer or supplier warning customers to expect some delay !
Well, this means that your parcel is blocked by Thai customs!
If you are using express delivery with a partner like DHL, FedEx, DB Schenker, R+L Carriers, UPS, YRC Freight… you have certainly not received any kind of explanation to his situation rather than having to research this term “ชิปปิ้งสนามบินสุวรรณภูมิ” over the search engines!
What is parcel blocking ?
Parcel blocking is a very common issue occurring in international business. It refers to the situation where a package or parcel becomes stuck or unable to be delivered due to various reasons.
But as a sender or business owner, how could you know when your parcel has been held by customs?
How do you know that your parcel is blocked by Thai customs?
If a parcel is blocked by Thai customs, the sender or recipient may be notified by the postal service or customs officials. They may also be able to track the status of the parcel through the postal service's tracking system and see that it is being held by customs.
In some cases, the sender or recipient may be contacted by customs officials and asked to provide additional information or documentation in order to release the parcel. If the sender or recipient is not able to resolve the issue with customs, the parcel may be returned to the sender or seized.
Reasons why a parcel may be blocked by customs clearance
General reasons for parcel blocking
Some common causes of parcel blocking may include:
- Incorrect or incomplete address: If the address provided for delivery is incorrect or incomplete, the parcel may not be able to reach its intended destination.
- Unavailable recipient: If the intended recipient is not available to receive the parcel, it may become blocked until they can be contacted or a suitable alternative delivery arrangement can be made.
- Custom hold: If a package is being shipped internationally, it may be held by customs for inspection or other reasons, causing delays in delivery.
- Transportation issues: Parcels may become blocked due to transportation issues such as strikes, accidents, or weather-related delays.
- Damaged packaging: If the packaging of a parcel is damaged during transportation, it may become blocked until it can be repaired or replaced.
Parcel blocking can cause delays and inconvenience for both the sender and recipient of the package, and it may also result in additional costs if the package needs to be rerouted or returned to the sender.
Why do the Thai customs hold your parcel
There could be a variety of reasons why Thai customs might hold a parcel. Some possible reasons could include:
- The parcel contains items that are prohibited or restricted in Thailand. For example, certain types of weapons, drugs, and pornography are not allowed to be imported into the country.
- The parcel contains items that require special permits or licenses in order to be imported. For example, certain types of plants and animals may require permits to be brought into the country.
- The sender did not properly declare the contents of the parcel or did not provide all necessary documentation for the importation of the items.
- The customs officials have suspicions about the contents of the parcel and want to inspect it more closely.
- The parcel is being held for further investigation due to suspicions of fraud or other illegal activities.
If your parcel has been held by Thai customs, it is important to contact them to find out the specific reason why it has been held and what steps you need to take to have it released.
You can better understand the importing and custom clearance process in Thailand through this infographic :
In order to guide our clients and to help them understand all the details involved in the importing/ exporting and shipping procedures from Thailand, we have created a special guide for you. Discover our detailed article on Thai Customs .
How to free your blocked parcel from Thai customs
Again if you are using express shipping partners like DHL, FedEX , UPS or DB Shenker, you may not find the right answer to resolve your issue
All these shippers do not usually have a direct contact with customs and therefore will not be able to assist or help you! On the other hand, customs officers will not help by providing you with a relevant answer on how you should proceed to get the parcel back or free it.
So unless you are capable to go to Thailand and try to find the information yourself, which is a very long and tiring process … we advise you to contact a local and professional agent like Siam Shipping, which is not only experienced in handling parcel issue like this but also has all the expertise and the knowledge needed to unblock your parcel.
Siam shipping agents have succeeded to help thousands of clients to get their parcels released in a very short time lap, basically our intervention takes only two to three days maximum
Contact us now, by completing this form, so that we can help you free your parcel.
