How to Choose the Right Freight Forwarding Software for Your Business

How to Choose the Right Freight Forwarding Software for Your Business?

Freight forwarders are an essential part of the global supply chain, responsible for the movement of goods across borders and between countries. They play a critical role in ensuring that products are delivered to their intended destinations in a timely and cost-effective manner. However, managing these operations without the use of freight software can be a daunting task. 

Running a freight forwarding business is easier than ever if you have shipping software that implements the latest technology according to your needs and saves you some manual operations and a ton of extra effort.

Here are some essential questions you will be able to answer in this article: "How do we know it's worth investing in this software?", "Can we use outdated software, or will it not be very profitable from streamlining our company's operations", and "Does having digital freight forwarding software save money in many different ways”?

What challenges do freight forwarders face when managing their operations without freight software?

freight forwarders

In the following paragraphs, we will explore some of the challenges that freight forwarders face while managing their operations without using freight software.

Lack of real-time visibility:

One of the most significant challenges of managing operations without freight software is the lack of real-time visibility. Freight forwarders must always know the exact location and status of their shipments. Without freight software, this information can be challenging to obtain, and it may be not easy to keep track of multiple shipments across different modes of transportation.

Manual data entry

Freight forwarding operations can involve a lot of paperwork, from bills of lading to customs declarations. Without freight software, this data entry can be time-consuming and error-prone. Manual data entry also increases the risk of lost or misplaced paperwork, leading to delays and potential financial losses.

Limited analytics and reporting

Freight forwarders need access to analytics and reporting tools to track their performance, identify trends, and make data-driven decisions. However, without freight software, these tools may be limited, making it difficult for forwarders to analyze their operations effectively and make improvements.

Lack of automation

Freight forwarding operations can be complex, involving multiple stakeholders and various tasks. Without freight software, many of these tasks must be done manually, which can be time-consuming and labor-intensive. This lack of automation can also increase the risk of errors and delays, leading to potential financial losses.

Difficulty in managing communication

Communication is critical in the freight forwarding industry, with stakeholders in different locations and time zones. Without freight software, it can be challenging to manage communication effectively, leading to misunderstandings, delays, and potential financial losses.

Freight forwarders face several challenges when managing their operations without the use of freight software. Real-time visibility, manual data entry, limited analytics, and reporting, lack of automation, and difficulty in managing communication are just a few of the issues that can arise. Investing in freight software can help forwarders overcome these challenges, streamlining their operations, reducing costs, and improving efficiency.

SIAM Shipping info : Siam Shipping uses the latest technologies and software in order to provide our clients with the best shipping services. Find out more about our shipping services, or feel free to contact us for further information.

How does a freight forwarding system contribute to an efficient work process?

How does a freight forwarding system contribute to an efficient work process

Freight forwarding work is a set of many activities that are performed sequentially in the course of each process. Challenges and obstacles are a daily routine that we can reduce if we have a reliable software program tailored to our business.

Simple and smooth execution of each task is a major goal for all shippers, and the software can give you the information you need for each shipment in real time. Everything is recorded and systematized in one place, which allows the extraction of correct analysis and reports.

SaaS is a powerful technology saas

Software as a Service (SaaS) is a cloud-based software delivery model that has become increasingly popular over the past decade. It involves the provision of software applications through the Internet, which can be accessed by customers on a pay-per-use or subscription basis. The technology behind SaaS is designed to allow customers to access software applications without having to install or maintain them on their local machines.

SaaS has several advantages over traditional software delivery models. For one, it eliminates the need for customers to invest in expensive hardware, software licenses, and IT personnel to manage the software. It also allows for greater flexibility in terms of usage, as customers can scale up or down their usage depending on their needs.

The technology behind SaaS is based on a combination of cloud computing, web applications, and service-oriented architecture (SOA). Cloud computing provides the underlying infrastructure and resources for SaaS applications, such as servers, storage, and networking. Web applications are used to deliver the user interface and functionality of the software to customers via the Internet. And SOA is used to ensure that the software is modular, scalable, and easily integrated with other applications and systems.

One of the key features of SaaS technology is its multi-tenancy architecture, which allows multiple customers to share the same instance of the software. This means that the software can be customized for each customer's needs, while still maintaining a single code base and infrastructure. Multi-tenancy also enables SaaS vendors to provide automatic software updates and upgrades to all customers, without requiring any intervention on the customer's part.

So, if you are looking for reliable planning and management of freight forwarding work, look for software. Every well-built system offers a subscription that can be properly adapted to any company, regardless of capacity and volume of work.

By switching to SaaS freight forwarding software, you will immediately feel the ease of work of several specialists, while it will reduce the cost of international transport and increase efficiency in the company as a whole.

SIAM Shipping info: SaaS freight forwarding software makes the workflow easier, reduces the cost of international transport and increases efficiency in the company as a whole. You can contact us to get more information about SaaS and how it works.

What things must you consider when starting the “software research” journey?

software search

Use of Software

It is crucial whether the design of the SaaS freight forwarding software is easy to navigate and does not strain the eyes, as well as whether the management of work processes is easy. The simpler a system is, the easier it is to train employees and work faster.


It is important to find out if the features are comprehensive or if you are missing something essential that could significantly automate the workflow. The ability to manage all processes in one system is a great advantage for any software.

Speed of implementation and adaptation to business

Good freight software will be up and running with quick and smooth implementation, and flexibility to changes that will lead to perfect adaptation for companies of different scales.

Support services Support services

Make sure to choose a software company that connects you to a support team. A good freight software company provides 24/7 support and takes care of its clients, whether they are small or big companies.

Websites that Review Freight Software

In the following lines, we will show you some trustworthy platforms that you can rely on when choosing a freight forwarding system for your business. Here they are:


This is where you will find some of the most detailed features. It includes a huge number of verified reviews, which means that it will give you very good guidance when you decide to choose a shipping software. Capterra is a proven source where you can make comparisons of different online freight software to make the best decision.

In addition to the good awareness you will receive, the platform is extremely easy to navigate, and the design is intuitive and simple.


G2 gives a quick comparison of several companies at once. The only difference is that the platform contains far less data than Capterra. This is the only drawback, namely that it is difficult to get an unbiased opinion of a company offering forwarding software.


Here you can also easily compare some of the software you have chosen. User feedback is quite comprehensive, so you will get good guidance. The distinguishing feature of GetApp is the internal navigation; each user has the opportunity to easily click on the section he wants to enter and get information on a topic. You will learn everything you are interested in; reviews from users of the software, subscription prices, and features.


Goodfirms is the latest offering. Unfortunately, it also does not offer numerous reviews, but instead allows you to get to know the various companies in great detail. The descriptions of their systems are quite comprehensive and written in understandable language.

Another advantage of this platform is that each user can filter the demand quite precisely. For example, at an hourly rate. So, here you can make a list of companies that go into your budget, and then compare it with some of the other platforms.

To summarize how to choose a Freight Software

how to choose a Freight Software

Here are some pointers on how to select the best freight-forwarding software for your company:

1- First: Evaluate your needs

Before you start looking for freight forwarding software, you need to evaluate your business needs. Consider what you need the software to do, and how it will fit into your existing processes. For example, do you need a software solution that can help you manage shipments across multiple modes of transport, or do you need a software solution that can help you manage your inventory and warehouse operations? Understanding your needs will help you narrow down your options and choose a software solution that is right for your business.

2- Look for a software solution that integrates with your existing systems

One of the biggest challenges of implementing new software is ensuring that it integrates with your existing systems. Look for a software solution that is easy to integrate with your existing systems, such as your accounting software, ERP system, or transportation management system (TMS). This will help you avoid costly and time-consuming integration projects, and ensure that your new software works seamlessly with your existing processes.

3- Consider the user experience

Freight forwarding can be a complex and time-consuming process, so it's important to choose a software solution that is easy to use and intuitive. Look for a software solution that has a user-friendly interface, and that provides clear and concise information about shipments, invoices, and other important data. This will help your team work more efficiently, and reduce the risk of errors and delays.

4- Check for scalability

As your business grows, your software needs will evolve. Look for a software solution that can scale with your business, and that can support your changing needs over time. This will help you avoid the need for costly upgrades or replacements down the road, and ensure that your software investment provides long-term value.

5- And finally, consider security and compliance

Freight forwarding involves sensitive data, such as shipping details, customs documentation, and payment information. Look for a software solution that has robust security features, and that is compliant with relevant regulations. This will help you protect your business and your customers' data, and avoid costly fines and penalties for non-compliance.

SIAM Shipping Advice : After doing the initial research, we advise you to select several software companies. Remember to be guided mainly by personal needs such as workload, features, shipment capacity, and customization options. The next step is to identify the leading features in each software, as well as those that stand out. Feel free to contact our experts for more details.

The freight management software for your business requires research and accuracy! It also depends on your specific needs and requirements, so it's important to carefully evaluate your options and choose a solution that aligns with your goals and objectives. Put it to work in your best interest!

Logitude World provides freight forwarders with advanced freight forwarding software to manage all operations on one digital platform and deliver superior freight services.

SIAM Shipping Advise : We help you with the entire sourcing process so don't hesitate to contact us if you have any questions!

  • Having trouble finding the appropriate product? Enjoy our sourcing services, we directly find the right suppliers for you!
  • You don't trust your supplier? Ask our experts to do quality control to guarantee the condition of your goods!
  • Do you need help with the logistics? Our international freight department supports you with door to door services!
  • You don't want to handle distribution? Our 3PL department will handle the storage, order fulfillment, and last-mile delivery!


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