What is FCL [Full Guide LCL - Containers - Incoterms]

What is FCL? [Full Guide: LCL – Containers – Incoterms]

While shipping products overseas through sea freight, one can choose between FCL and LCL for the shipment process. (FCL = Full container load, LCL = Less than a container load). The full form made a lot of sense, The term FCL which stands for full container loads means the shipper is shipping the full container no matter how full or empty it is the shipper has to pay for the whole container shipment. This method is more secure as the container is shipped from port to port. It has cargo belonging to one shipper and one consignee. LCL (less than a container load) In this method of shipment the shipper only pays for his pack of goods or things, unlike FCL He doesn’t have to pay for the whole container as he will be sharing the container with another shipper. In more specific words, in LCL, the cargo is shipped alongside merchandise from other shippers in the same container.

At Siam Shipping, we will advise you on what type of container is best for you, and we offer any type of shipment.

Siam Shipping: Picking the right freight forwarder is a very important step. A freight forwarder plays an important role in the whole process. In this globalization era, Siam Shipping is the right choice by providing international freight forwarding in 40 different countries.

Contact Siam Shipping if you have any requests: sourcing, freight services, customs clearance, storage

FCL and LCL – Which one is better in varying situations?

FCL shipping process

An FCL container can also be LCL for freight forwarders, groupage operators, NVOCC operators, or cargo consolidators. To elaborate, let’s just assume there are two or more shippers who want to ship their cargo, but each cargo is not enough to fill an FCL container, so they connect a cargo consolidator.

This cargo consolidator could accept the cargo belonging to these customers and book it to them as an LCL cargo and provide them with individual House Bills of Lading. The cargo consolidator could then book these three cargoes as FCL cargo with a shipping line that will move. The cargo consolidator will then become a shipper to the shipping line and collect the Master Bill of Lading in his name. These are some of the ways how an FCL container may be operated.

It is an important question whether to choose FCL or LCL for shipment. To make it easy and in familiar words, we will see factors like volume, cost, security, urgency, and logistics.


The choice of method of shipment is made easy by the amount of cargo you have, but as we saw that how you can ship less amount of freight as FCL with the help of a cargo consolidator. Cubic meters (m3) are often the way of measuring cargo volume. For low-volume shipments of between 2m3 and 13m3, LCL shipments tend to be better.

When the shipment uses more than 10 standard pallets or occupies more than 14m3, FCL looks like a better option. But the decision cannot be only made on the basis of volume as other factors such as security and safety of shipment play an important role.

Siam Shipping Tip: To get a better idea and understanding of shipment pricing, process, and sourcing fill out this form and get your free quote today. 

Security and condition of shipment

shipping securityEveryone wants their shipment to arrive the best in condition and least damage.  An FCL shipment is known to be more secure because the whole container is yours for the shipment. An FCL container is sealed at the same premises once the packing is done and is only opened once the customer receives the same at the destination. So the risk of damage or contamination from other merchandise is eliminated.

However, under certain circumstances, an LCL shipment may be the safer choice. Low-volume shipments are more compactly packed, leaving less room for movement.

Siam Shipping Advice: Siam Shipping is saving you both time and money. We will help you with every step of the shipment process and also provide a sense of understanding, contact us for more information. 


shipping costsThis is also an important factor while shipping, as the cost of shipment, plays an important role in everything. It can be very simple If you have less cargo go with LCL and if you have enough cargo or want maximum security go with FCL. But it is not as easy as it looks, try contacting service providers like Siam Shipping or other freight forwarders for suggestions.


shippin storage

This one no doubt FCL is the best choice. As FCL is transported from port to port and isn’t open until arrived, so it is a better choice of shipment.


LCL makes it easier to split your shipments. In FCL, as we saw, you can use it by contacting a freight forwarder and shipping differently.

Characteristic Of An FCL Container

  1. FCL containerFCL containers are usually charged at a single loading point, which can be the shipper’s warehouse or facility, or a third-party warehouse contracted by the shipper.
  2. The FCL container will be sealed at the same place after packing and will not be opened until the customer picks it up at the destination.
  3. FCL containers are shipped from one port to another port, and cannot be partially shipped from one port to another port.
  4. An FCL container can be transported by various modes of transport, using the road, rail, and sea at both ends of the transport chain.

Major Container Types

  • Dry or Dry Van (DV) or General Purpose (GP) – 20′, 40′ – General reason holder with no unique attributes, utilized for general freight. These holders are the most well-known sort of compartment available for use today.
  • High Cube (HC or HQ) – 40ft and 20ft in certain nations – A 1ft taller holder than the GP for use where clients require a somewhat bigger limit. These compartments are utilized to ship merchandise like apparel, cotton, tobacco, and so on.
  • Open Top (OT) – 20ft, 40ft – For conveying larger than average freight when it is excessively high.
  • Refrigerated (RF) – 40ft, 20ft (albeit some transportation lines are transitioning away from 20ft RF) – For shipping transitory products like organic products, vegetables, meat, drugs, and so on.
  • Flatt rack (FR), Platform or Collapsible Flatt rack (PL, COFL) – 40′, 20′ for shipping larger than usual freight that might be excessively wide, tall, and long.

Siam Shipping Tip: Contact Siam Shipping to know which shipment method and container type would be excellent for your shipment process. We provide sea freight, air freight, and more! 

Profit Of Shipping An FCL Container?

  1.   shipping sea freightIt does not go to multiple handling and prevents damage to the cargo. This means that there is very little chance of cargo damage (unless the cargo is not properly stored in the FCL).
  2. Shipping benchmarks are easy when using FCL.
  3. FCL can be tracked directly through the carrier’s e-commerce portal
  4. In many cases, it is cheaper to ship goods in FCL containers (even partially full FCL containers) because there are no LCL or additional cargo handling charges compared to LCL shipments.
  5. Depending on the Incoterms® used, FCL containers can be shipped to various locations in the country, including direct to the customer’s door.
  6. Cargoes in FCL containers reach their destination faster than LCL cargoes because the cargo does not have to be re-transported elsewhere or wait for other cargoes to be consolidated.


What is Incoterms?

Schema des incoterms Whether you are importing or exporting or both, it is important to have a grasp of Incoterms and how they interact with purchase agreements and underlying contracts (transportation, insurance, customs) to create an efficient and successful supply chain.

Incoterms are international rules that define the respective responsibilities of sellers and buyers concerning the delivery of goods. They determine how risks and costs are shared between exporters and importers.

They were created by the International Chamber of Commerce (ICC) in Paris in 1936 and entered into force on 1 January 2011 in their latest edition, Incoterms 2010. Since they are regularly revised, they keep up with changes in international trade. The International Chamber of Commerce has started consultations on a new revision of the Incoterms, known as Incoterms 2020; the new Incoterms are expected to be published in the last quarter of 2019 and will come into force in early 2020.


Example of conditions covered in Incoterms :

  • Information about the timeline and tracking of the shipment.
  • Who will pay transportation, insurance, and other costs.
  • To which location the transport should take place.
  • If loading and unloading are included. (and if include who pays and where)
  • When the risk passes from the seller to the buyer. (at what time whether at the time of shipment, sale or etc.)

Most Common Incoterms

Factory (EXW)

When shipped on EXW terms, the seller provides the goods at his company or other designated location. This condition places the highest margin on the buyer and the lowest margin on the seller


The seller delivers the goods cleared for export to the designated location (and possibly to the seller’s location). The goods may be delivered to the carrier nominated by the buyer or to another party nominated by the buyer.

Seller is responsible for loading the goods onto Buyer’s carrier in the event of delivery at Seller’s premises or other location under Seller’s control. However, in the case of delivery to another location, the goods are deemed to have been delivered by the seller as soon as the conveyance reaches the designated location; the buyer is responsible for unloading and loading the goods onto their carrier.


This is only used in sea freight. The word FOB stands forfree on board. In this term, your supplier is responsible for the local charges and taxes for the transport to the port. In this term, the supplier makes the goods available for export and the shipping document will be transferred when the goods are transferred on the ship.


In conclusion, when choosing between FCL and LCL for a sea freight shipment, several factors must be considered, such as volume, security, cost, urgency, and logistics. FCL (full container load) is more secure, as the container belongs to one shipper only, but LCL (less than a container load) can be a better option for low-volume shipments. Additionally, FCL is a better choice for urgent shipments, while LCL makes it easier to split shipments.

It is important to work with a freight forwarder such as Siam Shipping to ensure the best container type is chosen and to provide guidance throughout the shipment process. Contact us to know more and get a free quote in less than 24 hours!

DocShipper Advise : We help you with the entire sourcing process so don’t hesitate to contact us if you have any questions!

  • Having trouble finding the appropriate product? Enjoy our sourcing services, we directly find the right suppliers for you!
  • You don’t trust your supplier? Ask our experts to do quality control to guarantee the condition of your goods!
  • Do you need help with the logistics? Our international freight department supports you with door to door services!
  • You don’t want to handle distribution? Our 3PL department will handle the storage, order fulfillment, and last-mile delivery!


SIAM Shipping | Procurement – Quality control – Logistics


Alibaba, Dhgate, made-in-china… Many know of websites to get supplies in Asia, but how many have come across a scam ?! It is very risky to pay an Asian supplier halfway around the world based only on promises! DocShipper offers you complete procurement services integrating logistics needs: purchasing, quality control, customization, licensing, transport…

Communication is important, which is why we strive to discuss in the most suitable way for you!



The Incoterms rules or International Commercial Terms are a series of pre-defined commercial terms published by the International Chamber of Commerce (ICC). They are widely used in International commercial transactions or procurement processes. A series of three-letter trade terms related to common contractual sales practices, there are intended primarily to clearly communicate the tasks, costs, and risks associated with the transportation and delivery of goods.

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Internship story – Martin Delannoy


I would like to start by thanking the entire INSEEC group teaching team and the professional staff responsible for the BBA INSEEC training for having provided the theoretical part and a solid teaching allowing the good execution and adaptation during this internship in a company.

I would also like to thank Mr. Lelievre, CEO of SIAM SHIPPING for his welcome and acceptance of my application as an intern with his company, for the help and advice and support he provided every day during the period. I would particularly like to thank and express my gratitude to the following people for the enriching and interesting experience they gave me during these three months at Siam Shipping.

Mr Rahme, Marketing manager for his welcome and the trust he has shown me since my arrival in the company, for his friendliness and his real desire to share his knowledge, his support, and his professionalism.

Mr Jean, Business Developer China sector at Siam Shipping, my tutor, for having quickly integrated me into the company and for having given me all his confidence for the time he devoted to me throughout this period, knowing how to answer all my questions without forgetting his participation in the progress of this report.



My internship at Siam Shipping became obvious when I was looking for an internship in some company. This company, which offers many services related to the subcontracting of its clients import and export projects, was totally in line with my current and future ambitions.

Having two websites based on the same scheme in textiles and accessories, I wanted imperatively to improve and deepen my knowledge in the management of flows, in the control of this sector of activity, customer relations, relations with large forwarding agents, and especially to create a professional network in connection with my current activity.

Moreover, attracted by the Asian countries in which I made many trips during these last years, Siam Shipping, based in Bangkok thus appeared as an evidence and as a motivation in the execution of my internship abroad. In terms of professional experience, after obtaining the telephone appointment, my motivation increased because of the company’s operating plan.

Siam Shipping is a company which goes against the current principles of the functioning of the companies, it is not a Corporate company. The trainee as well as the managers have great freedoms which are similar to those of the Digital Nomad, which is a new and current working method which corresponds to my future ambitions. The management of working time, the management of clients according to time zones, the management of the workload is thus totally controlled by the trainee and the employee while making sure to provide a rigorous and professional work.

The excitement was how, after getting many student jobs based on a corporate model, would be my adaptation after a long positive apprehension
Within this internship report, the company will first be presented in order to understand the missions that have been entrusted to me during this period.

We will end by analyzing globally and from a strictly personal point of view my vision of the world of work in Thailand, and my personal experience.



Known for its famous islands, and its tourism without moderation, Thailand is a country which enjoys a certain notoriety today. With an estimated population of 65 million. Thailand is ASEAN’s 2nd largest economy. The wealth of the economy derives its resources from tourism but also from agricultural products such as the wide variety of tropical fruits available on the soil, and industrial products such as textiles for example. Known for its famous islands, and its tourism without moderation, Thailand is a country which enjoys today a strong economic growth which continues to increase year after year.



The Thailand has overall infrastructures of quality compared to à its neighbors (Cambodia, Laos, Burma, Vietnam, India…). Road transport remains most used in Thailand (depending on the sources, the share of road transport oscillates between 80% and 92% of the tonnage of goods
carry in Thailand).

This situation can be explained by several factors:

A road reseau much more developed than a rail network (159,000 km of road against less than 5,000 km of rail). A larger flexibility both in driving time and in fixed and variable charges Road freight is the mode of transport which is favored by the Thai government which seeks to develop the road.


The two main ports for sea freight are Laem Chabang and Bangkok. Laem Chabang are at 22th world rank in container traffic. The second port located in the south of Bangkok know less affluence with around 22% of the port traffic against 65% for Laem Chabang (sources Wikipedia). Many products from China and Vietnam transit through Thailand, including in some cases to be partially converted, before to be ship to Europe or United States.

In addition, Thailand has 35 commercial airport, Suvarnabhumi Bangkok concentrates the bulk of freight traffic (domestic and especially international) since its opening in 2006. The latter has strengthening air sector of the capital with a freight capacity of around 3 million tons per year ( for comparison, the main port of Laem Chabang saw 47 million tons transiting – 31.2 in export against 15.8 in import – in 2012). It is in this dynamic country full of opportunity that the CEO, MR Lelievre, decided in 2008 to create his own multi-service import-export company. Settled for 6 years in Thailand, he decides to put forward his skills acquired in import-export asian employee, taking advantage of the incredible dynamics of Thailand and its international exchanges.

Accompanied in this project by its 3 collaborators with very precise missions such as, the management of the company by the Web site and the commercial and administrative
management. (Wikipedia source for 1.2.3.) After these 3 years, that is to say since my arrival, we distinguish a company with solid bases in full growth in its sector of activity thanks to its extension and its adaptation with its customers, but especially by a good strategy of implantation.



SIAM SHIPPING is a forwarding agent that operates through 4 major areas of strategic activity to meet all types of customers, but also all types of needs.


Siam shipping offers to manage commercial projects in B to B which represents approximately
60% of their customer portfolio. It is with a follow-up customer, and a professionalism that the company manages to develop its customer loyalty.



SIAM SHIPPING offers to manage the commercial projects of clients who have non-commercial projects, such as the import of various products from China or Thailand to France. It is with a follow-up and an assistance from the beginning to the end that each project that we accompany the customer in his step by proposing a 100% assumption of responsibility. Siam Shipping adapts to customer needs.


This branch was under the name of Siam-Relocation. It specialises in removals and provides a service of the same quality as that of its competitors. On the other hand, its competitive advantage is based on the price of its service. Indeed, Siam Shipping does not have to support important loads like those of these competitors: marketing, structure…


Each commercial project or move requires additional services specific to logistics. Among these services we find a necessary packing service for all types of commercial projects and removals, customs clearance, and a storage service.

All these services allow SIAM SHIPPING to offer an optimal service able to answer all the problems. Although the company is able to offer its international shipping services for requests up to several tons and several containers, the majority of its customers rely on small requests often less than a ton. This is due to the fact that the logistics market is very hierarchical.



Indeed, the largest companies holding their own containers and mastering all stages of shipments, from the recovery of the goods to their delivery to the customer, refuse small contracts, usually under a ton. Large companies favor profitability by customers offering large quantities attracted by the prices offered by large companies, the cheapest on the market.


Small forwarding structures such as SIAM SHIPPING deal with small volume shipments, often operated by private individuals or small companies who do not have the strength or even the knowledge to impose themselves via large companies, often in search of a tailor-made service and a customer service attentive to their needs, able to accompany them in all stages of transport.


Companies such as La Poste or FedEx & DHL are responsible for sending low-capacity parcels. These services are highly appreciated by clients because of the ease of care and procedures. However its use is limited in the framework of commercial exchanges and leaves the place to the specialized forwarders able to manage shipments with capacities and a mass of more than 100 kilograms.


Siam Shipping offers are not only limited to transport, they also have additional services very appreciated by customers. Operational and commercial follow-up are in particular assets. In effects, whatever the type of transport, goods, perishable goods, personal effects or vehicles, Siam Shipping remains in permanent contact until the final delivery. A thorough knowledge of international customs institutions enables them to respect their commitments to customers

List of services Siam Shipping provides:
  • Air Freight
  • Customs clearance
  • International Moving
  • Sea freight- Packaging service
  • Door to door service
  • Multi modal
  • Express transport

One of the keys to Siam Shipping’s success is its multilingual team: French, English, German and of course Thai. In a rapidly changing global market, communicating in your native language is very much appreciated. Siam Shipping has a varied clientele, mainly SMEs, but also multinationals, NGOs and of course individuals. For each customer, the goal is to satisfy him in order to build his loyalty. Customer success is the company’s obsession.


The 02.01.18, is held the first meeting within the team SIAM SHIPPING, it is in a pleasant and sympathetic atmosphere that are presented the various objectives and the various missions in connection with the duration of the training course. The goal is to give me total autonomy so that I can work fluidly and become confident with the work and logistics in general. Then, the objective was to go directly to the meeting of the customers on the Thai ground, to analyze the customers’ needs within the SIAM SHIPPING offices, or to find new customers by concentrating on new customer targets, that of the NGOs for example, having an activity on the ground of China, or on the Thai ground, or to conquer new professional partners in order to open up to new markets.


In the commercial service my missions are to treat the requests of the customers received via the internal sites SIAM SHIPPING specialized in the sending from Thailand and SINO SHIPPING from or to China, or for SIAM RELOCATION, specialized for the moving between Europe and Asia.


In order to manage a move as well as possible, my role is to analyze all the elements so that the operation is carried out without encumbers. Logistics being a highly technical environment, as a Business Developer it is important to have had prior training or professional experience in this environment, in order to give a professional service by offering an optimal service for the customer.


Contact by email or telephone, with the aim of:

  • Check the volume and weight of personal effects This step is decisive since it allows to know the capacity of the personal effects at the time of the
    removals. This makes it possible to determine an initial estimate of the total price of the shipment for the customer, but above all it makes it possible to determine which shipping method we will advise the customer.
  • Verification that the mode of transport chosen is consistent with your personal effects. During a move, once we have determined the weight and volume, we can now inform ourselves about the constraints imposed by the customer. These constraints are often translated in terms of time and cost. This is why we have to adapt our offer in order to offer an optimal service to the customer, which meets his needs.
  • Analysis of needs concerning ancillary services When moving, it is important to ask about the nature of the goods. Indeed, we must know the fragility of the goods transported, and therefore offer a packing service for the goods in order to ensure safe transport.
  • Verification of the conditions of access to your home, departure and arrival
  • Verification of parking authorizations for a truck and/or a container, mandatory for the day of loading and unloading
  • Documentary verification, in order to provide all necessary documents to the competent customs authorities
  • Checks concerning the tax exemption conditions

Once all these steps are established, we can propose an estimate to the customer.


Once the requests for estimate received by email, transmitted by Mr. Jean, it is then that my role intervenes. It is important to get to know the needs and get as much information as possible about the business project. This makes it possible to offer an optimized service by reducing the costs and risks associated with unforeseen events.


  • Volume and weight: Volume is weight to determine which is the best solution for the customer’s commercial project, in the case of a large volume, we prefer sea freight, in the case of a small volume, we offer a subcontracted service with our partners Fedex or DHL, or by air freight.
  • Port of destination and port of arrival: It is important to know this information from the first contact with the customer, although this information is logical regarding the handling of goods, we can sometimes propose alternative seaports depending on the precise place of delivery of goods.
  • The nature of the goods (HS CODE) In order to know if the commercial project is possible, or not, according to the legislation specific to each country.
  • The service requested according to the incoterm: Every commercial project is different, and every client requires a tailor-made service. This is why the Incoterm will be the indicator that will determine the quantity of our services and the takeover of the goods. Depending on the project, we can offer 100% takeover, i.e. we take over the goods from the supplier’s warehouse to the customer’s address abroad. We can also offer a service with a service only from the port of departure to the port of arrival, the solutions are multiple and varied.

The contact of our customers is usually made, for those coming from Europe or China, by email, after analysis of needs and sending quotes, if the customer is interested in our offer we proceed to a contact by phone in order to conclude the transaction. Within the framework of our customers based in Thailand, more precisely in Bangkok, we
privilege a direct contact with our customers in our offices, this makes it possible to establish a climate of confidence from the first meeting and to conclude more easily. During my internship there were many meetings with our clients in Bangkok and its surroundings, without the help of our staff, it really puts us in the shoes of a business developer thanks to the responsibilities we carry. Indeed, we have no choice, we must succeed in signing the advantage of the appointments with our clients at the offices, allows us to analyze our knowledge in contact situation, we go from student employee. The feeling of feeling in a different situation is appreciable.



My internship at SIAM SHIPPING was very formative and allowed me to mature professionally.


Alongside Nicolas Rahme, I was able to develop my knowledge regarding marketing in shipping industry. The work in web marketing is determining in the creation of a company, indeed, it is very important when developing a service on Internet to have an important presence, and to know the elements determining to a good referencing.

As mentioned earlier in my internship report, the main elements were taught to us and we had the opportunity to handle the activity in full autonomy. Indeed, managing a specialized activity allows to develop an ease in its understanding and in its implementation. Within the framework of my personal projects, this web marketing part acquired during my internship has given me confidence in the development of my future projects.


The commercial strategy mentioned above allows us to highlight our personal skills. Especially during appointments with our clients, we can put to good use our acquired skills that we learned during our studies, so we put forward our linguistic skills with a mastery of English that must be perfect, and our commercial skills that translate into a good presentation of services, a professional attitude and a mastery of techniques and the logistics sector.

More precisely, it is a gain of personal confidence which was acquired since the lived situations
allow me to be more at ease concerning the apprehension of the professional appointments and
their management. It is also an acquired confidence concerning the management of removals but also international transport for private individuals or professionals thanks to many difficulties and many points which were solved by my Master of Training Courses, which is very formative and makes it possible to learn from its errors.


My experience in web marketing has not allowed me to feel or analyzed a need for development or improvement regarding the work already done, since the website is very well referenced in search engines, which is an indicator regarding the quality of work. However, concerning my experience in the sales department, many elements appeared to me as
essential to the development of the company, in particular in the research of the optimization of the customer service:

– How to convert a maximum potential customer. So I decided to optimize the visual of the estimates, so that the customer sees a real company with a careful design, which indicates, in the unconscious, a qualified and good quality service. The visual aspect, makes it possible to bring a good image of the company: Here on the left the estimate before modification, and on the left the estimate after. Regarding changes in the customer contact process and the retargeting process, there are many ideas I have that can improve customer service.

– Contacting the client

The customer contact is essential and allows to create links with his interlocutor, indeed, the exchanges by email does not release any emotions, the emotions are only verbal and have negligible impact on the final decision which is to buy, or not to buy our services. My optimization proposal consists of systematically contacting the potential customer as soon as he requests a quote via the website using the telephone number required at the time of the request. Calling the customer allows to create a link through a real contact, so the chances to convert the potential customer into customer is maximized. The information between the two interlocutors is transmitted orally, and the use of a comprehensive and professional language ultimately increases turnover and customer satisfaction.

–  Keep in touch with the client

This is another strategy that seems to me essential when you have a website, and you offer a service to an audience. Thanks to the many requests via the website this allows to keep a database with many websites. Currently having 2 websites, I used to use these email addresses for commercial purposes, by regularly sending advertising. My optimization proposal is based on the same method, which consists in sending advertising regularly to all our clients, whether they have already signed contracts with our services or not. This allows to put in customers’ heads, through regular email sequences, that if they find the need to call a forwarder, SIAM SHIPPING or SINO SHIPPING can understand their needs.

– What elements should be included in the email?

In my opinion, the retargeting email should feature a relatively beautiful woman, the customers in import and export being mostly men, who uses a friendly vocabulary in order to offer discounts or important announcements to her customers. Using beauty can allow male customers to unconsciously direct themselves to our services, and
friendly language can allow it to create an almost friendly relationship in email exchange. Here is my proposal made to SIAM SHIPPING regarding the design of emails and the type of conversation to have with customers



The hierarchy in Thailand is much more marked than in France, but the relationship with its employees is different. In Thailand, communicating with one’s direct superior is equivalent for a Thai to communicating with one’s CEO for a European, especially in terms of respect. The authority and control that a superior has over his employees is not acquired and maintained in the same way.

The hierarchical superior when he is Western is very often recognized for his expertise and his  professionalism, but also for his capacity to make good decisions, his authority is acquired and regulated thanks to rules. In Thailand, the leader will be appreciated only if he shows that he knows how to be interested and understand his collaborators, it is with the relations that he will know how to build with each one that his authority will become legitimate.


The atmosphere within the companies in Thailand is characterized by an extreme respect and politeness, in connection with the values of the inhabitants in the everyday life. Arrogance or having direct words are defects that show a lack of control and a disrespect much less tolerated than in the West are defects much less tolerated than in the West.

The form during a discussion is important but it is the substance of the communication varies enormously: your Thai collaborator will never disagree with your complaints. The smile is extremely used within the framework of an answer by the Thai collaborators but a smile or even a yes is not necessarily worth acceptance or understanding. As a manager, you often have to make sure that requests are understood, and do not hesitate to explain and re-explain with patience, even if your colleagues do not ask questions to make sure you understand whatever happens.


Thanks to my network, I was able to clarify this point which seems interesting in a country where trade unions are almost non-existent, how it settles conflicts internally in their company, whereas in France we are protected by rights and where conflicts often have institutionalized solutions. In Thailand, if you want to keep good relations with your employees and stay in a good working atmosphere, it is important to know some rules to best adapt to the culture. To settle your conflicts internally with your colleagues, it is preferable not to involve other people in this conflict and to settle it only in the presence of the person concerned, it is necessary to remain calm and patient because in Thailand, to lose one’s composure is often a sign of weakness and a lack of control of oneself.



It is often the fruit of our culture, the French and even the Europeans: we do not develop enough friendly and personal relations with our colleagues, because it is important to distinguish our different types of relations: personal and professional. But in Thailand, co-workers can also be very good friends very easily. Thai people, unlike the French, attach immense importance to the quality of professional relations in the workplace. The motivation lies in the establishment of strong and almost friendly links between the hierarchy and the other employees, and less in the promises of promotions at the professional career level. This is explained by the fact that Thai people prefer harmony in the workplace because colleagues are almost full members of their families.

Regarding loyalty to their company, Thai employees will not hesitate to change employers in the event of disagreement, in terms of labor relations, working methods or pressure. The unemployment rate being very low, and the family ties are very strong, the Thai employee will have no problem during his job search period because he has several supports. This observation was made thanks to numerous questions put to my expats and Thai friends but
also stems from my own feelings and a personal opinion.


My internship at Siam Shipping was a very enriching experience in terms of cultural and professional learning. It was with great satisfaction that I was able to deepen my knowledge in the logistics field while working without constraints of time and schedule.
This working model requires autonomy and responsibility towards its important commitments and allows to offer great freedoms without losing in effectiveness.
From a personal point of view, it is an increase in self-confidence that has taken root with regard to the professional environment, the maintenance of relationships, the setting to work, but above all a comforting in my idea and professional project. Indeed, my internship in Bangkok allowed me to meet many locals, but also to create me a real network of entrepreneurs who today allowed me and support me in the development of my project, result of much reflection during my internship period, this is why my third year will be in university in Bangkok. The project that we will set up will be an online textile sales platform allowing many designers to show case their collections on the European market. The clothing having a very low cost of production in Thailand and being of quality, consumers will be able to buy many articles while having a social approach: paid small creator, with the satisfaction of a unique clothing. We planned to finance local associations with a share of the monthly profit so that our action would have a real social and responsible approach.

These 3 months in Bangkok were very interesting, with a culture shock and a demand to adapt to these significant changes. The confrontation with a foreign environment with the usual comfort and a work model totally different from my previous professional experiences in France was a beneficial confrontation and opened opportunities and brought me to maturity.


SIAM Shipping | Procurement - Quality control - Logistics


Alibaba, Dhgate, made-in-china... Many know of websites to get supplies in Asia, but how many have come across a scam ?! It is very risky to pay an Asian supplier halfway around the world based only on promises! DocShipper offers you complete procurement services integrating logistics needs: purchasing, quality control, customization, licensing, transport...

Communication is important, which is why we strive to discuss in the most suitable way for you!

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Containers in Thailand

Shipping Containers from/to Thailand

An intermodal container is a great standard shipping case, designed and built for intermodal freight transport, which means these can be used in different modes of transport – ship, rail or truck – without unloading / reloading their cargo. Intermodal containers are mainly used to store materials and transportation efficiently and safely. These containers are known by several names: cargo container or cargo container ISO…

Intermodal case are available in different types and a number of standard sizes, but 95% of the world container fleet are called “dry goods” or “general purpose”. They are durable steel boxes closed.

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International freight forwarder in Phuket

Shipping from and to Phuket

All Inclusive Rates for shipping from and to Phuket

Our door-to-door rates include:

  • Land transport costs (considering the departure from warehouse/factory to the port/airport of origin and from the port/airport of arrival to the warehouse/factory)
  • Local handling and transport costs at ports of origin and destination
  • Shipping & Exchanges
  • Delivery of management and documentation
  • Customs duties, without taxes charged on the international purchase of your stock.

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Door to door incoterm

We work with incoterm DAP (delivered to the site) for our door-to-door service. There is delivery of goods at the point agreed by the customer. All costs and insurances associated with the main transportation are included in our door-to-door rates, while import costs are not included.

Sending FCL or LCL door to door

In sea freight, you can choose 2 ways to ship your products. Usually it depends of the volume of the shipment, but it also relies on others factors such fragility or timing. Those two options are simply the FCL which is the Full container (20 feet or 40 feet) and LCL which is a shared container.

Road freight from Phuket:

The choice of road freight (or trucking) with Docshipper represents a reliable alternative to sea and air. Indeed, although this mode of transport allows you to get longer, it offers real security to your merchandise at much more attractive prices.

We offer a trucking service on an international platform. We accompany you to any destination for any destination. We also offer parallel services such as packaging or customs formalities.

Whether it is a standard or door-to-door shipping, our platform-form stands out for its high level of security and modernity, which is perfectly combined with national or international logistics operations. We consider every need of our customers, and we adapt our process according to your project to find the best solution for you, your time and your budget.

The trucking service of Siam Expedition is distinguished by its quality. Thus, you can be certain that your merchandise will arrive intact and in time, at the best price.

Information on road freight

To ensure the best success and the best development of your company, a good organization of logistics is essential. At Docshipper, we are aware. That is why we use all our network and our know-how to offer you a complete range of services that will perfectly meet your requirements in terms of quality and cost.

Network management

Our supply management services are a range of services that help you manage and consolidate all your transportation needs (multimodal, road, maritime, air or rail), as well as the needs of your supply chain. Supply. Our offer enables you to obtain the creation, management and realization of your logistics, guaranteeing you a wider and more complex transport network.

Transportation management

For medium and large sized shipments, our supply chain solutions, we can establish a transportation management that will improve the performance of your business, with competitive freight rates. Thus, your logistics needs will become simpler, more efficient and more profitable. We use an automated tool to manage the online order price, contact with the various service providers and contract management, shipment visibility and management reports.

The full LTL (Less-than-Truckload)

Trucking Docshipper offers logistics at regional, national or international level. We also offer optional options such as insurance or urgent mention. Our offer is distinguished with its personalized services, its listening salespersons and your qualified employees.

Complete truck loading services

If you need an immediate quantity of goods or relocate your premises, we have a fleet of trucks that are dedicated to your company’s expectations. For more information, do not hesitate to contact us, we will return you in the highest delay.

What does our door-to-door service include?

Complete delivery

Our door-to-door service includes all the necessary steps to ship the cargo, from its origin to the destination:

  • The collection of goods from the consignor’s warehouse or from the address indicated by the consignor. On the other hand, the management of the cargo remains your responsibility.
  • Sea, air or land freight.
  • Import and export taxes, but VAT and other taxes are not included.
  • The delivery of the goods, once unloaded, to the destination that you indicated to us.

door to door services thailand

Domestic and transborder rail freight forwarder

We are a freight forwarder and we also offer our services in all Asia. We can provide intermodal freight for all companies throughout ASEAN, our core business. This will allow companies to reduce costs and this offers an alternative to road transport.

The intermodal rail is also a long-term transport solution, it can be a real door-to-door service solution. It is also a more economical means of transport for companies, which will respond more rapidly to the growing need of the consumer.

Safety is also more important in this type of transport. Indeed, intermodal rail transport greatly reduces the risk of delay and / or theft of merchandise in the cargo. It is also considered a more environmentally friendly means of transport since it requires less fuel.

Intermodal transportation

Intermodal transport is a means of transport of goods that uses at least 2 modes of transport (trucking, rail or boats) without handling the freight. Thanks to these different means of transport one allows oneself to have the best characteristics of each transport used, this also brings savings for the sender. This brings a real scalable capacity for shippers, so if you need a door-to-door service, contact us to know more about our intermodal solutions.

Customs regulations on international move from/to Phuket

Household goods & personal effects

Some products can be imported into Thailand without any tax for the foreigner who imports them, but these personal effects are subject to specific conditions. If the person importing the goods has diplomatic status, holds a valid one-year Thai work permit, his goods enter within six months of his arrival in Thailand. If the above conditions are verified, only one ship or air can be authorized, and the shipper can bring his domestic appliances only free of duty. The rule is similar if it is a Thai national who wants to return his property and personal effects to Thailand. He must, however, prove that he has resided for more than a year in a foreign country and on a continuous basis. It is only by air and sea that goods can circulate, and each of the electrical appliances is exempt from duty.


Anyone not complying with the above rules will have to pay fines. This is the case for all returning Thailand or foreigners who import household appliances and personal property in Thailand. The amount varies according to the objects and is negotiable with the customs service. Siam Relocation will do everything possible to limit the price of these tax obligations to the maximum.

The sender is not obliged to be present in person during customs clearance at the port or airport, but we must despite all present his original passport and a work permit, also original, one year to the Thai authorities During clearance. The shipper must therefore already be in Thailand for the dispatch to be cleared from the customs. A returning Thai national must present his old and current passport.


Prohibited & restricted goods

Some goods are prohibited at the time of entry into Thailand. This includes firearms, ammunition, pornographic material and short wave radios.

Vehicles and move

Foreign diplomats may import a vehicle into Thailand free of duty. Indeed, the Ministry of Foreign Affairs of Thailand must send a letter verifying its status and request that the Thailand Customs authorize the duty-free importation. For other foreigners and Thai nationals importing a vehicle is a very difficult thing in Thailand. The procedures are very complex and very long to import his vehicle. The right to evaluate can reach up to 300% of the purchase value of the vehicle.

Pets on international move

There are special regulations for domestic animals in Thailand. Dogs, cats and birds can be imported without a quarantine period. For this you will need a health certificate dated less than 7 days and a vaccination card in progress.

Pets can be sent as cargo and the fee will be around US $ 4000 per animal. Prices vary depending on the type and size of the animal. No fee is charged if the animals are brought in excess baggage.

Phuket is one of the southern provinces (Changwat) of Thailand. Neighboring provinces are Phang Nga and Krabi, although Phuket is an island and its borders are not terrestrial. North of the island is Phuket International Airport.

Geography of Phuket

Phuket is the largest mainland province of Thailand located in the Andaman Sea, west of the Malay Peninsula. It is very mountainous, with a mountain range west side which aligned north to south. The mountains of southern Phuket extend 440 kilometers from the Kra Isthmus. The highest point of the mountain chain is the Khao Phra Phuket Mi, with an altitude of 1138 m; while the highest point on the island itself is Mai Tha Sip Song (Twelve Canes), at 529 m.s.n.m. About 70% of the island is covered with forests. The western coast has several sandy beaches, but the east coast is generally swampy. The southern end of the island is Laem Promthep, a place very appreciated to watch the sunsets.

The main tourist region of the island is the beach of Patong, which also concentrates most of the nightlife of Phuket, besides being the largest shopping center of the island. Other popular beaches are Karon, Kata and Nai Harn to Bang Tao.

The island was affected by the tsunami of December 26, 2004 that devastated much of the coasts of the Indian Ocean

Economy of Phuket

The exploitation of tin mines was an important source of income for the island since the sixteenth century. Many Chinese workers were employed in the mines, and their influence on Phuket culture can be felt even today. With the falling price of tin exploitation definitively ended. Currently, Phuket’s economy rests on two pillars: rubber plantations (Thailand is the world’s largest rubber Producer), and tourism. Since the 1980s Phuket is one of the major tourist attractions of Thailand. Most of the sandy beaches of the island were transformed into tourist centers, with Patong, Karon and Kata are the most popular.


History of Phuket

The most significant fact in the history of Phuket was the attack by the Burmese in 1785. It is said that Sir Francis Light, a captain of the East India Company, sent a message to the local administration, warning that he had observed that Burmese forces were preparing for an attack. Kunying Jan, the governor’s wife, who had recently died, and her sister Mook, organized the defense of the island. After a month of siege, the Burmese were removed, the March 13, 1785 and the two women became national heroines, receiving the King Rama I, the honorary names Thao Thep and Thao Sri Sunthon Kasatri.

During the reign of King Chulalongkorn (Rama V), Phuket became the administrative center of tin production in the southern provinces. In 1933, the Monthon Phuket was dissolved and Phuket became a province.

The old names of the island include Ko Thalang and Junk Ceylan, an English Malay Tanjung Salang distortion (Cape Salang).

Religion in Phuket

Like most of Thailand, the vast majority of the population is Buddhist, but there is also a significant number of Muslims (17%).


SIAM Shipping | Procurement - Quality control - Logistics


Alibaba, Dhgate, made-in-china... Many know of websites to get supplies in Asia, but how many have come across a scam ?! It is very risky to pay an Asian supplier halfway around the world based only on promises! DocShipper offers you complete procurement services integrating logistics needs: purchasing, quality control, customization, licensing, transport...

Communication is important, which is why we strive to discuss in the most suitable way for you!